Returns
At Floriem, your satisfaction is our top priority. If something isn’t quite right, we’re here to make it right — no stress, no questions asked. 💐
✅ No Questions Asked Refunds
We stand behind our products. If you’re not happy, we’re not happy. That’s why we offer a No Questions Asked Refund Policy — simple and transparent:
-
You don’t need to explain anything.
-
You don’t need to return the product back to us.
-
Just email us and we’ll initiate your refund.
You’ll receive your money back within 24–48 hours, directly to your original payment method. It’s that easy.
📩 How to Request a Refund
If you’d like a refund for any reason (damaged item, wrong order, or even if you simply changed your mind), just do the following:
-
Email us at shopfloriem@gmail.com within 30 days of receiving your order.
-
Mention your order number and a brief note (optional).
-
We’ll verify your order and process your refund within 24–48 hours — no return needed.
💸 When Will I Get My Refund?
-
Most refunds are processed within 24–48 hours after approval.
-
Refunds will be issued to your original payment method.
-
Depending on your bank, the amount may take 2–5 business days to reflect in your account.
⚠️ Exceptions
We only ask for a few reasonable conditions:
-
Refunds are valid within 30 days of receiving your order.
-
We reserve the right to deny refunds in cases of fraud or misuse.